Questions · Lake Thun

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Departs Merligen Daily 09:00 – sunset April – October Up to 12 guests

If your question is not here, write to Captain Chris directly. He answers every message himself, usually within a few hours.

Booking

How do I book?

Send your date, the occasion and how many of you there are — by the form, by email or on WhatsApp. You will have availability, a suggested route and a fixed price within 24 hours. A deposit confirms the date.

How far in advance should we book?

One to two weeks in high season. Last-minute requests are always worth asking — there is one boat and one captain, so the calendar moves quickly, but gaps happen.

What are your hours?

We sail every day from 09:00 until sunset, from April to October. Morning, afternoon and golden-hour departures are all available.

What is the shortest charter?

One hour. Most guests book two to four, which is where the lake starts to feel like yours.

How many guests can come?

Up to 12. The vessel is licensed for commercial passenger transport, so that is a real limit, not a comfort estimate.

How does pricing work?

Per boat, never per person. Charter only starts at CHF 750; hosted experiences with champagne and Swiss cheese start at CHF 1,400. Full pricing is on the pricing page.

What is included?

Exclusive use of the boat, your licensed captain, fuel, safety equipment and a route planned around your day. Hosted experiences add the champagne, the cheese board and the soft drinks.

Can we change the route?

That is the point. Nothing is fixed — not the route, not the stops, not the pace. Tell the captain what you want and the day is built around it.

Do you sell gift vouchers?

Yes. Open-amount digital vouchers, valid against any charter.

Getting there

Where do we meet?

At Merligen Harbour, on the north shore of Lake Thun. A Google Maps link is sent with every booking confirmation.

How do we get there from Interlaken or Thun?

About 20 minutes by car or taxi from Interlaken. Free parking is available on site.

What time should we arrive?

Ten minutes before departure. That leaves time to board without rushing and for the short safety briefing.

What if we are running late?

Call or message as soon as you know. A late arrival shortens the charter rather than moving it, and the price does not change — the following booking is usually waiting.

On board

Is there a toilet on board?

No. Please use the facilities before boarding. On charters of three hours or more we can plan a stop.

Is there shade?

Yes. There is shaded seating and open seating, and you can move between them freely throughout.

Can we swim?

Yes, whenever the water, the weather and the traffic allow. We anchor away from the beaches, drop the ladder, and you swim off the back. The swim always comes before the champagne, never after, and children swim with an adult in the water.

Can we bring our own food and drink?

On a charter-only booking, yes — bring whatever you like. On a hosted experience everything is already provided.

Is glassware provided?

Yes. Proper glasses for champagne and wine, not plastic.

Can we play our own music?

Yes, at a volume that respects the lake and the other boats. Send a playlist in advance for a special occasion and it will be ready.

Can we decorate the boat?

Yes. Flowers, discreet decorations and special arrangements can all be organised in advance — this is common for proposals.

Can we bring a dog?

Small pets are usually fine. Ask when you book so it can be confirmed.

Is alcohol allowed?

Yes, enjoyed responsibly. The captain may decline further service if needed — that is a legal duty on a commercial vessel, not a house rule.

Are children welcome?

All ages. Children under 12 stay under adult supervision, and child life jackets are on board.

Is the boat suitable for older guests?

Yes. The cruising is smooth and the deck is stable once aboard. Boarding is by steps, and there is no full wheelchair access — tell us in advance and assistance is arranged.

What if someone gets seasick?

Lake Thun is a lake, not a sea, and it is usually calm. Sit forward, watch the horizon, eat lightly beforehand. Ginger sweets and motion bands are on board.

What should we bring?

Sunglasses, sunscreen, a light jacket for the return, flat-soled shoes, and a charged phone or camera. Towels and swimwear if you plan to swim.

Safety and weather

Is the boat licensed and insured?

Yes. A Swiss commercial passenger transport licence, full insurance, annual vessel inspection, and membership of the Swiss Nautic Union. Very few boats on Lake Thun hold this licence.

What safety equipment is on board?

Approved life jackets for every passenger, emergency equipment to Swiss requirements, and navigation and communication systems — all inspected regularly.

Are life jackets compulsory?

They are available for everyone at all times, and may be required for children or in certain weather. The captain decides.

Who decides whether it is safe to sail?

The captain, using official Swiss meteorological data and the conditions on the lake. That decision is final and it is never negotiable.

What if the weather turns during our charter?

The captain watches conditions continuously and changes the route for comfort and safety. Most of the time you will simply find yourself somewhere more sheltered.

Is the lake ever rough?

Rarely. Lake Thun is generally calm, especially in summer and in the evening. Wind varies with the season, and the route is chosen for the smoothest water available.

What happens in an emergency?

The vessel is equipped for it and in direct contact with the local authorities, to Swiss commercial navigation standards.

Payment and changes

How do we pay?

By bank transfer, or another method agreed in your confirmation. A deposit secures the date; the balance is due before the charter.

Do we get a written confirmation?

Always. Date, time, departure point, duration and total price, in writing, before anything is paid in full.

What if the weather cancels our charter?

If the captain cancels for safety, you choose: reschedule to another date, or a full refund. You never lose money to the weather.

What if we need to cancel?

Contact us as early as you can. Your cancellation terms are set out in your booking confirmation, and earlier notice always means more flexibility.

Can we move our booking to another day?

Subject to availability. With one boat the calendar fills, so tell us as soon as your plans change and we will find another slot.

Are tips included?

No. They are never expected and always appreciated.

Request your private charter Ask Captain Chris on WhatsApp

One boat, one captain. Availability is limited in high season — book early.