1.Before Booking – FAQ

  • Private charters begin at 1 hours. Most guests choose 2–4 hours to fully enjoy Lake Thun at a relaxed pace.

  • We recommend booking 1–2 weeks in advance, especially during summer and peak travel season. Last-minute requests are welcome, subject to availability.

  • Your private charter includes:

    • Exclusive use of the boat (up to 12 guests)

    • Licensed Swiss commercial captain

    • Fuel

    • Safety equipment

    • Customised itinerary planning

    Optional add-ons such as champagne, curated dining, or special decorations can be arranged upon request.

  • Departure locations are arranged based on your itinerary and lake conditions. Common embarkation points include Interlaken and the Lake Thun region. Exact details are confirmed after booking.

  • In case of unsafe weather conditions, we offer rescheduling or refund options. For guest cancellations, terms are outlined in your booking agreement.

  • Absolutely. Every charter is fully private and tailored to your occasion — proposals, anniversaries, sightseeing, or relaxed cruising.

  • You will receive a personalised proposal within 24 hours confirming availability, pricing, and suggested itinerary.

  • Our vessel is licensed for up to 12 passengers, offering generous space and comfort for smaller groups seeking a refined experience.

  • We operate exclusively as a private luxury charter. Every detail — timing, route, atmosphere — is curated personally. You are not booking a boat. You are reserving a private experience on Lake Thun.

  • Private charters begin at CHF 600. Final pricing depends on duration, number of guests, timing, and optional enhancements. A personalised proposal is provided upon enquiry.

  • No strict age restrictions—all ages welcome. Children under 12 must be supervised by an adult. Life jackets provided for kids.

  • Our boats has steps to board—no full wheelchair access. Assistance available for limited mobility (please inform us in advance). Stable deck once onboard.description

  • Lake Thun is usually calm. Prevention: sit forward, look at horizon, eat light. Remedies: fresh air, ginger candy, motion sickness bands available onboard. We can stop if needed.

  • Private car, bus, Uber. 15 minutes from Interlaken and 15 from Thun.

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  • Please arrive 10 minutes before departure to allow a relaxed boarding process and short safety briefing. The charter begins at the confirmed start time.

  • We recommend:

    • Sunglasses and sunscreen

    • Light jacket or shawl (weather can change on the lake)

    • Comfortable shoes (flat soles preferred)

    • Camera or phone fully charged

    Everything else is taken care of.

  • Yes. Before departure, guests receive a short safety overview including life jacket locations and onboard guidelines. The vessel is fully equipped in accordance with Swiss commercial passenger regulations.

  • Charters operate on a schedule. Late arrival may shorten the duration of your tour without price adjustment. If you anticipate delays, please inform us as early as possible.

  • Yes. The boat offers shaded areas for comfort. Guests may move freely between seating areas to enjoy sun or shade as preferred.

  • Yes. Music is welcome at a respectful volume. For special occasions, curated playlists can be arranged prior to departure.

  • Swimming stops may be possible depending on location, weather, and lake conditions. Please discuss this in advance if desired.

  • Lake conditions are continuously monitored. If weather shifts unexpectedly, the route may be adjusted for comfort and safety. Your captain will always prioritise guest well-being.

2. On the Day of Your Charter – FAQ

  • The captain monitors official Swiss meteorological updates and lake conditions. The final decision regarding safety rests with the captain in accordance with commercial navigation regulations.

  • Yes. The vessel is officially licensed for commercial passenger transport on Lake Thun and complies with Swiss federal and cantonal navigation regulations. Comprehensive commercial insurance coverage is in place.

  • The boat is equipped with:

    • Approved life jackets for all passengers

    • Emergency equipment as required by Swiss authorities

    • Navigation and communication systems

    All equipment is regularly inspected under commercial licensing standards.

  • Lake Thun is generally calm, especially during summer and early evenings. Wind conditions vary depending on season and time of day. The captain selects routes that prioritise smooth cruising whenever possible.

  • Life jackets are available for all passengers and may be required depending on weather conditions or for children. Instructions are provided during the safety briefing.

  • Responsible enjoyment is welcome. For safety reasons, excessive intoxication is not permitted and the captain reserves the right to decline service if necessary.

  • The vessel is equipped to handle emergency situations and communication with local authorities. Safety protocols follow Swiss commercial navigation standards.

  • There is no restroom onboard. We recommend using facilities prior to departure.

  • Small pets may be permitted upon request. Please confirm in advance.

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3. Comfort & Amenities – FAQ

  • Yes. The boat offers shaded areas as well as open seating for guests who prefer sun exposure. You may move freely between areas during the cruise.

  • Yes. Appropriate glassware can be arranged upon request for champagne or wine service.

  • Swimming stops may be arranged depending on location, weather, and lake conditions. Please advise in advance if this is part of your desired experience.

  • Yes. The cruising experience is smooth and relaxed. Guests with limited mobility are welcome; however, boarding assistance may be required depending on the dock.

  • Yes. Discreet decoration, flowers, or special arrangements can be organised in advance to create a personalised atmosphere.

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4. Booking & Payment – FAQ

  • Once availability is confirmed, you will receive a personalised proposal outlining the itinerary, duration, and total price. Your reservation is secured upon receipt of the required deposit.

  • Payments can be made via bank transfer or other agreed methods outlined in your booking confirmation. Details are provided upon confirmation.

  • The full balance is typically due before the charter date, as specified in your booking agreement.

  • Private charters begin at CHF 600. Final pricing depends on:

    • Duration

    • Number of guests

    • Date and season

    • Optional services or add-ons

    A clear, personalised quote is provided before confirmatio

  • Gratuities are not included. While never expected, they are always appreciated for exceptional service.

  • Refund terms are clearly stated in your confirmation agreement. Weather-related cancellations initiated by the captain are handled with rescheduling or refund options.

  • Yes. All bookings are confirmed in writing with details including date, time, departure location, duration, and total price.

  • Rescheduling may be possible depending on availability and notice provided. Please contact us as early as possible if your plans change.

Availability is limited as we operate exclusively as a private charter. Early reservations are recommended, particularly during peak season.

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